Reference

Terms and Conditions at wdbos slot

Our terms lay out how your account works, how deposits and withdrawals flow through DANA, OVO, GoPay and QRIS, and what happens if a dispute arises.

Account rules and eligibilityPayment and withdrawal termsDispute and refund process
wdbos slot Terms and Conditions at wdbos slot
QUESTIONS ABOUT TERMS

How to reach us with term-related concerns

In-account support Open the Help menu in your lobby and send a message about any term…
Email escalations Write to [email protected] with your account ID and the specific term or policy concern.
Dispute filing If you believe a term was applied unfairly to your account, file a formal…
HOW WE PROTECT YOU

Security, data and your account rights

Account verification

Before your first withdrawal, we verify your identity via the account settings page.

Data retention and deletion

We keep your account data as long as your account is active plus two years after closure, in line with…

Fund segregation

Your deposits held in DANA, OVO, GoPay and QRIS wallets are kept separate from our operational accounts.

Withdrawal verification

Every withdrawal request triggers a security check matching your verified identity and payment method.

Session security

Your login session expires after 30 minutes of inactivity.

Terms change notification

Any material change to these terms — affecting payment, withdrawal, or dispute rules — will be notified to your account…

Frequently asked questions about our terms

Our terms apply continuously from account opening through closure. When you play, deposit or withdraw, you're operating under these conditions. We reserve the right to update terms with 14 days' notice. Your continued play after notice means you accept the update.

File a dispute through your account settings within 14 days of the round. Include the game ID, timestamp and what went wrong. Our investigations team reviews the server logs and responds within seven business days with findings and any correction.

Yes. Go to Account Settings, scroll to Termination, and request permanent closure. Any outstanding balance is withdrawn to your registered payment method within three business days. After closure, all game history is retained for two years as per our terms.

Transfers are governed by both our terms and each payment operator's terms. Our role ends when funds reach your registered wallet; after that, the payment provider's policies apply. We keep detailed transaction logs to help resolve any issue.

Our terms apply equally to all players. However, if you believe a specific situation warrants review, contact [email protected] with your account ID and explanation. We assess exceptional requests case by case but cannot guarantee approval.

We retain account data, transaction history and game records for two years after closure, in line with local law. You can request deletion of non-essential personal data through Privacy Settings. Essential data (ID, payment history) is retained for compliance and dispute purposes.

Certain features, access rights and dispute procedures vary depending on Indonesian regulation and where you're located within the country. This phrase means we adapt those specific provisions to your local jurisdiction while keeping the rest of the terms consistent for all players.